FAQs

FAQs2024-11-12T09:42:19-05:00
Are there export restrictions?2024-10-30T12:07:31-04:00

All of our products are EAR99 classified. End user and application are required for US export compliance.

Can Micro Harmonics customize catalog products?2024-10-30T11:48:46-04:00

Yes. In some cases, we can modify a standard component to meet your requirements.
Please contact sales@mhc1.com to discuss your needs.

Do you offer any discounted products?2024-11-01T10:13:32-04:00

Yes, we offer a limited supply of discontinued or surplus inventory at a discount. For a listing of available discounted products, click here.

Do you ship internationally?2024-10-30T12:10:41-04:00

Yes, we ship internationally. Contact your local distributor, found here.
If we do not have a representative in your region, we will handle your inquiry directly.

How do I pay for my order if my terms are prepayment?2024-10-30T12:11:30-04:00

You will receive a Pro forma invoice from our finance team after you have submitted your order. The invoice will contain a link you can use to submit payment.

How do I place an order?2024-07-30T11:41:30-04:00

We accept orders by email at sales@mhc1.com or phone +1 (540) 473-9983.

How do I request a quote?2024-10-30T11:54:51-04:00

We’re here to help!

You can e-mail us at sales@mhc1.com, or, if you prefer to speak directly with a sales representative, call us at +1 (540) 473-9983.

View our terms and conditions here.

How do I track my order?2024-10-30T12:06:48-04:00

A tracking number is provided upon shipment, so you can be assured of timely delivery.

How long is the product warranty?2024-10-30T12:01:22-04:00

Micro Harmonics Corporation warrants each product we make to be free from defects in material and workmanship for a year after delivery. See our complete product warranty here.

Is expedited lead time available?2024-10-30T11:46:59-04:00

Expedited lead time may be possible. Please ask your sales representative.

Is there a minimum order requirement?2024-10-30T11:51:54-04:00

No.

What are your sales terms and conditions?2024-10-30T12:12:55-04:00

Please view our terms and conditions here.

What is your quality guarantee?2024-10-30T12:04:53-04:00

Micro Harmonics tests every component across the full waveguide band on a vector network analyzer. We supply the RF test data to the customer at no additional cost.

What is your return policy?2024-10-30T11:59:31-04:00

Contact your sales representative for a return authorization number before returning any item. See our complete return policy here.

What is your standard lead time?2024-10-30T11:44:17-04:00

Many of our catalog products are in stock. Catalog products not in stock can vary in lead time from 30 – 90 days. Lead time on custom solutions will vary with the product’s complexity and our current production schedule. Please ask your sales representative for a more specific timeframe when you place your order.

What payment methods are accepted?2024-10-30T12:12:23-04:00

Invoices are sent by email, which contains a link to our payment portal. Payment can be made by bank transfer or wire transfer. Please contact Micro Harmonics sales for account details. Credit cards are also accepted, although a processing fee will be assessed.

What products and services do you offer?2024-10-30T11:51:04-04:00

Micro Harmonics specializes in ferrite components for mm-wave frequencies from 25-400 GHz, namely, Faraday rotation isolators, voltage variable attenuators, hybrid circulators, and cryogenic isolators. Every product that we make offers unique capabilities that distinguish it from any competing technology, such as ultra-low insertion loss and high power handling. We provide RF test data for each and every component that we ship. Our components find use in a wide range of MMW systems including test & measurement equipment, portal security, telecommunications, scanners, and radar.

View our current catalog here.

Where do I ship products that I’m returning?2024-10-30T11:57:03-04:00

Ship all returned products to:

Micro Harmonics Corporation
20 S Roanoke St, Ste 202
Fincastle, VA 24090

Be sure to mark the package with your RMA number.

Will there be export paperwork?2024-10-30T12:09:55-04:00

Certain countries will need to apply for an export license. See our full Terms and Conditions here.

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